Unified Smart System to Renew Passports & ID Cards Launched in UAE

The Federal Authority for Identity, Citizenship, Customs and Port Security has begun rolling out a unified smart service that allows Emirati citizens to renew their passport and Emirates ID in a single, consolidated process. The move is part of the second phase of the national “Zero Government Bureaucracy (ZGB)” programme. Under the new system, citizens can renew both documents together — even if their Emirates ID remains valid — through a single online journey. The platform consolidates personal-data updates, photo uploads and payment steps so applicants no longer have to submit information twice. Authorities say the new process will slash renewal times by at least 50% and reduce inquiries and service-centre traffic by roughly 40%. The streamlined service is designed to eliminate redundant procedures and improve user convenience. The unified renewal service aligns with earlier 2025 reforms extending the passport renewal window: citizens can now renew passports up to one year before they expire — doubling the previous six-month window.