Thursday June 5th, 2025
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How Hajj 2025 Became the Most Accessible Pilgrimage in History

From smart cooling roads to AI-guided apps, Saudi Arabia is transforming Hajj for millions of pilgrims this year.

Hassan Tarek

How Hajj 2025 Became the Most Accessible Pilgrimage in History

For Hajj 2025 (1446 AH), Saudi Arabia has rolled out a wave of upgrades aimed at easing the physical, logistical, and informational burdens of the pilgrimage. These initiatives span cooling technologies, smart infrastructure, AI tools, and multilingual guides—many of them focused specifically on improving access for elderly, disabled, and international pilgrims. Here's a look at the most important initiatives shaping this year's Hajj…

Cooling Roads & Rubber Walkways to Ease the Trek

One of the most physically demanding aspects of Hajj is the long-distance walking in extreme heat. This year, authorities have expanded heat-reducing smart asphalt by 82% in Arafat alone, lowering surface temperatures by up to 12°C. Meanwhile, rubberised walkways designed to reduce foot pain and fatigue have been increased by 33%, especially in Muzdalifah and Mina.

Shade, Mist & Greenery in the Holy Sites

To combat heat stress, new shaded rest zones spanning over 110,000  square metres have been added in Arafat, Mina, and Muzdalifah. These include misting fans, water stations, and over 10,000 newly planted trees, transforming major walking paths into cooler corridors.

Smart Roads, AI Drones & Crowd Management Tech

Artificial intelligence is being deployed to improve crowd flow and safety. AI-powered cameras, drones, and ground sensors are now in use to monitor real-time crowd densities. Smart roadways with embedded heat sensors also help direct foot traffic and maintain cooler surfaces.

Saudia’s “Coolest Ihram” & Accessibility Services

The national carrier unveiled a new cooling ihram designed to lower body temperature by ~2°C. It's moisture-wicking, UV-protective, and breathable. Saudia also expanded onboard accessibility services, including mobility aids and in-flight oxygen for elderly and disabled pilgrims.

28,000 Square Metres of Dedicated Rest Areas

Rest has become a formal part of the infrastructure. A total of 28,000 square metres of shaded, cushioned rest zones are now available—especially in Muzdalifah, where pilgrims often sleep before returning to Mina.

Supercharged Digital Ecosystem: Nusuk & Tawakkalna

The Nusuk super-app was upgraded to include crowd alerts, digital permits, real-time directions, and multilingual guides. Simultaneously, the Tawakkalna app now allows digital display of official Hajj permits directly from a pilgrim’s smartphone.

Health Preparedness: From Kits to Air Ambulances

A new multilingual Health Kit offers vaccine requirements, heatstroke prevention tips, and emergency contacts in eight languages. The Ministry of Health also deployed 11 air ambulances, 71 ERs, and three mobile hospitals, treating over 50,000 pilgrims and conducting 140 surgeries with no outbreaks.

Smart Guides at the Prophet’s Mosque

In Madinah, an AI-powered ‘Smart Enrichment Assistant’ helps pilgrims locate prayers, lectures, and facilities inside the Prophet’s Mosque. Content is available in multiple languages and adjusts based on your location inside the mosque.

Efficient Luggage & Postal Logistics for Pilgrims

Saudi Post (SPL Sabala) launched a two-month logistics window to assist pilgrims with baggage routing, Hajj souvenirs, and package forwarding—all using smart tracking and real-time delivery.

Multilingual Ritual Guides On Demand

For the first time, pilgrims can access a ‘Smart Book of Hajj Rituals’ in six languages, available via mosque digital libraries and on Saudia flights.

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